Our website offers a live chat module that customers can utilize to ask questions to any of our office staff. This live chat is manned during normal business hours. In addition, our customer service team is focused on answering any questions our customers may have regarding ship dates, rev changes and order status, assuring they are satisfied every step of the way. RFQ that are sent to firstname.lastname@example.org or uploaded directly through one of our websites will receive a quote within a day. Prototek Manufacturing can work with many files including dxf, stp (step), iges, pdf, Pro-E, Solidworks, Autocad and Inventor files.
A daily production meeting provides a clear line of sight of our manufacturing objectives and helps to reinforce our quick turn requirements. Our sophisticated scanning software program helps to control raw material inventory, eliminate bottlenecks and track jobs on the manufacturing floor. Our suppliers are carefully chosen to meet our just in time needs by delivering materials within a day for those rare materials we do not stock. Prototek™ manufactures and ships products throughout the United States, Canada, Mexico and Puerto Rico, according to our customers rapid prototyping of precision machining requirements, utilizing trucking companies that offer next day shipping, LTL and full truck load deliveries.